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The primary purpose of this position is to sell general admission and process group/school admissions as well as promote and sell Clinton Presidential Center (CPC) memberships. He/she will help visitors receive outstanding customer service at the Center.
1. Selling general admissions, processing group/school admissions (including verifying the accuracy of the count and collecting payment), and promoting and selling CPC memberships to visitors; performing daily cash register reconciliations.
2. Providing each visitor with outstanding customer service, including greeting, answering general questions, and assisting with their needs; answering the main line and providing information about the museum, special events, and daily activities.
3. Responsible for capturing and entering data into Altru for individuals and school/tour groups.
4. Providing information about the museum, special events, and daily activities; keeping informed about special offers, discounts, promotions, and special events.
• Other duties as assigned.
1. Education (Minimum Needed and Type of Degree Needed):
• Minimum Required: High school diploma or equivalent.
2. Work Experience (Minimum Needed):
• Preferred: 1-2 years of prior work experience in customer service position preferred.
3. Specialized Knowledge Needed for Performance of Job:
• Some knowledge of Point of Sale software. Ability to establish and maintain effective working relationships with staff, volunteers and members of the public; ability to exercise tact and diplomacy at all times.
4. Skills (e.g. Level of Judgment Required, Ability to Direct, Work Independently, Multi-Task, etc.):
• Exceptional customer service skills. Ability to multi-task and work as a team or independently; ability to learn cash register operations; ability to work with staff in a spirit of unity, teamwork, and cooperation.
5. Special Skills (Technical or Advanced)
• .Basic math skills.
6. Other (Communication Skills, Mechanical Aptitude, Math Skills, Learning Skills, or Other Specific Skills Required):
• Exceptional interpersonal skills and communication skills. Ability to listen effectively and make objective judgments. Must be able to work effectively with a variety of people.
7. Additional Comments
• The person working in this position needs to have the willingness and ability to work some evenings, weekends and holidays.
• Museum Environment: Frequent lifting, bending, pulling, and filing, which may be heavy (>15 lbs.) and require carts. Frequent standing and walking. Frequent computer work requiring repetitive motion, prolonged sitting and sustained visual/mental demands.
The Clinton Foundation maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.